Patron 1: This webpage won’t let me go any further.
Me: It says you need to choose one of the four listed options.
Patron 1: Well I don’t want to. Make it go to the next page.
Me: It won’t go to the next page until you choose one.
Patron 1: I don’t want to.
Patron 2: I’m looking for this film. I don’t want to buy it because it costs $200 . I saw it at a festival and thought it was really good. I want to make my friends watch it, but that’s difficult. So I’m trying to find someplace that will show it as some sort of event and then I can bring my friends. Would you be interested?
Me: In creating a program to show an expensive film that neither you nor the Library owns so that you can make your friends watch it without them feeling coerced?
Patron 3: Do you have the movie Primeval?
Me: Yes we do.
Patron 3: What is it about?
Me: A huge crocodile.
Patron 3: No that’s not the right one. I want Primeval.
Argh.
